Rights of Registrants

(1) Complaint against the Inaction of Sub-Registrar/Registrar- (a) On receipt of a communication in Annexure - 16 that the memorandum for registration of marriage/acknowledgement of registered marriage has been forwarded to the Registrar for the purpose of summary inquiry due to inaction on the part of the Sub-Registrar, the registrants shall be entitled to formally submit a complaint against the Sub-Registrar to the Registrar concerned; (b) On receipt of a communication in Annexure - 16, that the memorandum for registration of marriage/ acknowledgement of registered marriage has been forwarded to the Registrar General for the purpose of summary inquiry due to inaction on the part of the Registrar, the registrants shall be entitled to formally submit a complaint against the Registrar concerned to the Registrar General; (c) Under clause (a) or clause (b) above, the procedure to be followed by the registrant(s) shall be as follows – (i) The complainant registrant shall visit the official Web-portal/Mobile App of the Code and provide her/his application number of the memorandum for registration of marriage/acknowledgment of registered marriage; (ii) The system portal shall verify whether such inaction has been recorded and that the memorandum has been forwarded to the Registrar or the Registrar General, as the case may be, for the purpose of summary inquiry; and (iii) Once the alleged inaction is verified, the complainant registrant(s) will be allowed to enter her/his complaint against the Sub-Registrar or the Registrar, as the case may be, in the text box and submit the same. (2) Filing of Appeals – (a) Appeal against an order passed by a Sub-Registrar - The registrant(s) may prefer an appeal against an order passed by the Sub-Registrar rejecting a memorandum for registration of marriage/acknowledgment of a registered marriage before the Registrar concerned, within thirty days from the receipt of such rejection order. This may be done by visiting the official Web-portal/Mobile App of the Code. The step-by-step procedure to file an appeal is as follows – (i) on the Web-portal/Mobile App, the registrant(s) shall provide the application number of the memorandum submitted for registration of marriage/acknowledgement of a registered marriage which has been rejected by the Sub-Registrar along with a copy of the rejection order; (ii) the registrant(s) shall then have the option of uploading additional document (s) in support of her/his case; and (iii) after uploading the document(s), if any, the registrant(s) may enter the grounds for appeal in the text box and submit the same. (b) Appeal against an order passed by a Registrar - The registrant(s) may prefer an appeal against an order passed by the Registrar rejecting a memorandum for registration of marriage/acknowledgment of a registered marriage before the Registrar General, within thirty days from the receipt of such rejection order. This may be done by visiting the official Web-portal/Mobile App of the Code. The step-by-step procedure to file an appeal is as follows – (i) On the Web-portal/Mobile App, the registrant(s) shall provide the application number of the memorandum submitted for registration of marriage/ acknowledgement of a registered marriage which has been rejected by the Sub-Registrar along with a copy of the rejection order; (ii) The registrant(s) shall also provide the appeal number of the appeal that was rejected by the Registrar along with a duly authenticated copy of the rejection order passed by the Registrar; (iii) The registrant(s) shall then have the option of uploading additional document(s) in support of the appeal; and (iv) After uploading the document(s), if any, the registrant(s) may enter the grounds for appeal in the text box and submit the same.