Vidhi Codex

Bare Act

The Delhi (Right of Citizen to Time Bound and Ease of Delivery of Services) Act, 2026

General202621 sections5 chapters

This Act mandates that government departments in Delhi deliver specific public services within fixed time limits. It applies to government servants and employees of local bodies. Citizens have the right to track their applications online and receive services on time. If a Designated Officer fails to provide a service or rejects an application without valid reason, the citizen can appeal to a Grievance Redressal Authority and subsequently to the Delhi Right to Service Commission. The Act imposes financial penalties on officials responsible for unjustified delays or rejections, ensuring accountability and ease of service delivery for the public.

Start reading →Read full ActSections

Chapter I PRELIMINARY →

  1. 1Short title, extent, commencement and application
  2. 2Definitions

Chapter II Chapter II →

  1. 3CITIZEN'S RIGHT TO TIME BOUND DELIVERY OF SERVICES, AND PROCEDURE GOVERNING FIXING OF LIABILITY IN CASE OF DEFAULT, ETC.
  2. 4Liability of Designated Officer to deliver services within the stipulated period
  3. 5Filing, Monitoring and disposal of the application
  4. 6Appointment of Citizen Grievance Redressal Authority
  5. 7Appeal before Citizen Grievance Redressal Authority
  6. 8Liability to pay penalty

Chapter III RIGHT TO APPEAL BEFORE THE COMMISSION →

  1. 9Right of appeal

Chapter IV DELHI RIGHT TO SERVICE COMMISSION →

  1. 10Constitution of Commission
  2. 11Composition of the Commission
  3. 12These members may be appointed on part time basis.
  4. 13Term of Office and Conditions of Service of Chairman and Members
  5. 14Resignation Removal and Suspension of Chairman or Members
  6. 15Powers and Functions of Commission

Chapter V MISCELLANEOUS →

  1. 16E-Governance
  2. 17Deemed service condition
  3. 18Supplement
  4. 19Power to make rules
  5. 20Power to remove difficulties
  6. 21Savings and Repeal

PDF: pending for this language.