section 5
Filing, Monitoring and disposal of the application
The Delhi (Right of Citizen to Time Bound and Ease of Delivery of Services) Act, 2026General202621 sections5 chapters
Chapter II Chapter II
Statutory text
Filing, Monitoring and disposal of the application.—
- (1) Every applicant shall make a duly filled application in the manner prescribed, to the Designated Officer for obtaining any service.
- (2) Every application received under this Act shall be assigned a unique application number by the concerned Department or local body, as the case may be, and the applicant shall be entitled to obtain and track the status of such application online in such manner as may be prescribed.
- (3) Every Department shall maintain the status of all such applications online and shall ensure that such status is updated in accordance with the procedure prescribed by the rules.
- (4) The Designated Officer shall, on receipt of an application, either provide the service or reject the application within the notified time limit: Provided that where the application is rejected, the Designated Officer shall record the reasons in writing and communicate the same to the applicant.
- (5) The notified time limit shall commence from the date of receipt of a complete application for the Service by the Designated Officer or by any other officer authorised by him in this behalf.
- (6) For the purposes of this sub-section, an application successfully submitted online shall be deemed to have been received by the Designated Officer.
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