section 16
E-Governance
The Delhi (Right of Citizen to Time Bound and Ease of Delivery of Services) Act, 2026General202621 sections5 chapters
Chapter V MISCELLANEOUS
Statutory text
E-Governance-(1) The Government shall endeavour and encourage all the departments by mutual understanding to deliver their respective citizen related services in a stipulated time period as part of e-governance.
- (2) For facilitating the delivery of service to the citizens, the Government may make suitable arrangement for providing the facility of online filing of applications, for receiving updates of application and for auto-escalation in cases of default by the Designated Officer.
- (3) The Government shall also establish an audit mechanism for monitoring the entire system in the manner as prescribed.
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