CITIZEN'S RIGHT TO TIME BOUND DELIVERY OF SERVICES, AND PROCEDURE GOVERNING FIXING OF LIABILITY IN CASE OF DEFAULT, ETC.

Right of citizen to obtain time bound delivery of services Right of citizen to obtain time bound delivery of services.—

1. (1) The Government may, by notification, notify the Services and the time limit for delivering the service, to which this Act shall apply;
2. (2) The Government may, by notification, notify the Designated Officer and Citizen Grievance Redressal Authority for each service.
3. (3) Every citizen shall have the right to obtain the citizen related services in Delhi in accordance with this Act within the time period as stipulated in the Schedule.
4. (4) Power to Amend the Schedules:-
   • (i) If the Government is satisfied that it is necessary or expedient so to do, it may, by notification, amend the Schedule:
   • (ii) A copy of every notification issued under sub-section (1), shall be laid before the House of Legislative Assembly of Delhi as soon as may be after it is issued.