Liability to pay penalty

Liability to pay penalty:-- If the Authority or the Commission, while deciding the appeal of the citizens comes to the conclusion that the Designated Officer and/or any other officer/official involved in the process of providing such service has committed a default without sufficient and reasonable cause it may, apart from directing the Designated Officer and/or any other officer/official involved in the process of providing such service to provide the service within a specific time; i. Impose a penalty at the rate of Two hundred fifty rupees per day of default subject to a maximum of Five thousand rupees in each case where the application is not decided within the stipulated time. ii. Impose a lump sum penalty of not less than Two hundred fifty rupees and not more than Five thousand rupees in each case where the application has been unreasonably and unjustifiably rejected. iii. The amount of penalty, so levied shall be deposited in the Government treasury in the manner prescribed. Provided that before imposing such penalty, an opportunity will be given to the Designated Officer and/or any other officer/official involved in the process of providing such service to give his/her explanation which shall be considered by the Authority or Commission before imposing the penalty.