Chapter XII GRIEVANCE REDRESSAL AND APPEAL

Grievance redressal :

1. (1) The Government shall establish a departmental grievance redressal mechanism for matters arising under this Act, in such manner as may be prescribed including the authority, procedure and time-limit for disposal of such grievances. (2) Provided that submission of a grievance or representation shall not, by itself, operate as a stay of the transfer or posting order, unless specifically directed by the Competent Authority for reasons to be recorded in writing.

Exhaustion of remedy :

1. (1) No appeal or judicial proceeding shall be entertained unless the departmental grievance remedy is first exhausted.

Finality : The decision of the Competent Authority or Appellate Authority under this Chapter shall be final and binding, subject only to limited judicial review on grounds of patent illegality or proven malafide. For the purpose of this Act, the Chief Secretary shall be the Appellate Authority.