section 28
Right to make complaints about deficiencies in provision of services
The Mental Healthcare Act, 2017Health2017126 sections
Statutory text
- (1) Every person with mental illness shall have the right to make complaints about any deficiency in the provision of services in a mental health establishment to the Board or to the Authority, as the case may be.
- (2) The mental health establishment shall, before admitting a person, ensure that such person is informed about the procedure for making complaints about any deficiency in the provision of services within the mental health establishment.
- (3) The person making a complaint under sub-section (1) shall not be discriminated against or subjected to any form of harassment by the mental health establishment or any person associated with it on account of making such complaint.
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