section I
List of Services, Competent Authority, Stipulated Time for Disposal of Application
Puducherry Ease of Doing Business (Service Delivery) Act, 2025List of Services, Competent Authority, Stipulated Time for Disposal of Application Sl. No. Service Competent Authority Stipulated Time for Disposal* (1) (2) (3) (4) Department of Science, Technology and Environment 1. Consent to Establish / Operate under Air (Prevention and Control of Pollution) Act, 1981 - Green Category. Member-Secretary, Puducherry Pollution Control Committee. 15 days from the date of receipt of application. 2. Consent to Establish / Operate under Water (Prevention and Control of Pollution) Act, 1974 - Green Category. Member-Secretary, Puducherry Pollution Control Committee. 15 days from the date of receipt of application. 3. Consent to Establish / Operate under Air (Prevention and Control of Pollution) Act, 1981 - Orange /Red Category. Member-Secretary, Puducherry Pollution Control Committee. 30 days from the date of receipt of application. 4. Consent to Establish / Operate under Water (Prevention and Control of Pollution) Act, 1974 - Orange / Red Category. Member-Secretary, Puducherry Pollution Control Committee. 30 days from the date of receipt of application. 5. Authorization under the Hazardous and other Wastes (Management and Transboundary Movement) Rules, 2016 as amended time to time. Member-Secretary, Puducherry Pollution Control Committee. 30 days from the date of receipt of application complete in all respects. 6. E-Waste (Management) Rules, 2022. Member-Secretary, Central Pollution Control Board. 30 days from the date of receipt of application complete in all respect or as per Guidelines / SOP issued under the E-Waste (Management) Rules, 2022 by the Central Pollution Control Board [CPCB] as amended, whichever is earlier. 7. Plastic Waste Management Rules, 2016 as amended. Member-Secretary, Puducherry Pollution Control Committee. 30 days from the date of receipt of application or as per Guidelines / SOP issued under Plastic Waste Management Rules, 2016, as amended whichever is earlier. Labour Department 8. Approval of plan and permission to construct / extend / or take into use any building as a factory under the Factories Act, 1948. Chief Inspector of Factories and Boilers. 30 days from the date of receipt of application. 9. Registration of Factories under the Factories Act, 1948 / Licence. Chief Inspector of Factories and Boilers. 30 days from the date of receipt of application. 10. Registration of Boilers under the Boilers Act, 1923. Chief Inspector of Factories and Boilers. 30 days from the date of receipt of application. 11. Registration of Boilers Manufacturers under the Boilers Act, 1923. Chief Inspector of Factories and Boilers. 30 days from the date of receipt of application. 12. Licence for contractors under provision of the Contract Labour (Regulation and Abolition) Act, 1970. Labour Commissioner, Labour Department. 21 days from the date of receipt of application. 13. Registration under the Puducherry Shops and Establishments Act, 1964 (including 365 days Licence). Labour Commissioner, Labour Department. 7 days from the date of receipt of application. 14. Registration of Principal Employer’s Establishment under provision of the Contract Labour (Regulation and Abolition) Act, 1970. Labour Commissioner, Labour Department. 7 days from the date of receipt of application. 15. Registration under the Building and other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996. Labour Commissioner, Labour Department. 7 days from the date of receipt of application. 16. Registration of Establishment under the Inter State Migrant Workmen (RE & CS) Act, 1979. Labour Commissioner, Labour Department. 7 days from the date of receipt of application. PIPDIC 17. Allotment of Land in Industrial Estates / Parks. Managing Director - PIPDIC. 30 days from the date of receipt of application. Town and Country Planning Department 18. Change in Land Use Chief Town Planner, TCP. 71 days from the date of receipt of application. 19. Certificate of Land Use Chief Town Planner, TCP. 45 days from the approval and final Notification of the Government. Planning Authority 20. Building Plan Approval Member-Secretary, Planning Authority. 15 days from the date of receipt of application. 21. Plinth Level Inspection Member-Secretary, Planning Authority. 5 days from the date of intimation. 22. Completion / Occupancy Certificate. Member-Secretary, Planning Authority. 7 days from the date of receipt of application. Public Works Department 23. Water Connection Chief Engineer, Public Works Department. 30 days from the date of receipt of application. 24. Registration of Contractors for Works and Service. Chief Engineer, Public Works Department. 30 days from the date of receipt of application. 25. Sewer Connection Chief Engineer, Public Works Department. 30 days from the date of receipt of application. 26. Certificate of non-availability of Water. Chief Engineer, Public Works Department. 30 days from the date of receipt of application. Electricity Department 27. Obtaining Electricity Connection - HT. Superintending Engineer, Electricity Department. As per the Electricity (Rights of Consumers) Rules, 2020, as amended from time to time. 28. Obtaining Electricity Connection - LT. Superintending Engineer, Electricity Department. As per the Electricity (Rights of Consumers) Rules, 2020, as amended from time to time. 29. Approval for DG set Installation. Superintending Engineer, Electricity Department. As per the Electricity (Rights of Consumers) Rules, 2020, as amended from time to time subject to condition that to switch over to cleaner technologies by 2025 as insisted in sub-rule (6) of rule 10 of the above Rules. Local Bodies 30. Issue of Permission to establish industry / service / business. Commissioner, Local Body. 7 days from the date of receipt of clearances. 31. Registration for Trade Licence / Licence. Commissioner, Local Body. 10 days from the date of receipt of application. 32. Registration under Professional Tax Commissioner, Local Body. 10 days from the date of receipt of application. 33. Sanction for Storage of Construction material Commissioner, Local Body. 7 days from the date of receipt of application. 34. Movie shooting Permission Commissioner, Local Body. 7 days from the date of receipt of application. 35. Registration of Hotels Commissioner, Local Body. 10 days from the date of receipt of application. 36. Water Connection Commissioner, Local Body. 30 days from the date of receipt of application. 37. Road Cutting Permission Commissioner, Local Body. 7 days from the date of receipt of application. 38. Inspection carried out for Road cutting permission and Verification to ensure proper restoration. Commissioner, Local Body. 7 days from the date of receipt of application. 39. Signage Licence for Advertisement. Commissioner, Local Body. 30 days from the date of receipt of application. 40. Travel Agency Commissioner, Local Body. 30 days from the date of receipt of application. 41. Tourism Events-Performance Licence. Commissioner, Local Body. 30 days from the date of receipt of application. Revenue and Disaster Management 42. Property Registration – Appointment Date. District Registrar / Sub-Registrar. 7 days from the date of receipt of application. 43. Property Registration – Issue of Registered Deed. District Registrar / Sub-Registrar. 3 days from the date of appointment. 44. Property Registration – Mutation. District Registrar / Sub-Registrar. 30 days from the date of Registration. 45. Encumbrance Certificate District Registrar / Sub-Registrar. 30 days from the date of Registration. 46. Measurement / Demarcation of Land. Director of Land and Survey. 30 days from the date of Registration. 47. Registration under State Excise. Deputy Commissioner – State Excise. 15 days from the date of receipt of application. 48. State Excise – Label Registration. Deputy Commissioner – State Excise. 15 days from the date of receipt of application. 49. Licence under State Excise for Local Sale, Import and Export permit of Spirit and Indian Made Foreign Liquor (IMFL). Deputy Commissioner – State Excise. 30 days from the date of receipt of application. 50. Registration under Legal Metrology Act, 2009. Controller of Legal Metrology. 15 days from the date of receipt of application. 51. Certificate for verification of Weights and Measures. Controller of Legal Metrology. 15 days from the date of receipt of application. 52. Registration under State Cinema Regulation Rules. District Collector 30 days from the date of receipt of application. 53. State Protected Monument – Movie Shooting Permission. District Collector 30 days from the date of receipt of application. 54. Permission from District Collector for Movie Shooting. District Collector 30 days from the date of receipt of application. 55. Cinematograph Licence and Licence for Screening Films (as applicable). District Collector 30 days from the date of receipt of application. 56. State Excise Licence Deputy Commissioner – State Excise 15 days from the date of receipt of application. (a) Wholesale vendor Licence. (b) Import Permits (c) Licence for Retail Sale (d) Licence for Setting up of Distilleries. (e) Licence for Setting up of Bottling Plant. 57. NOC required for setting up of explosives manufacturing, storage, sale, transport. District Collector 30 days from the date of receipt of application. 58. NOC required for setting up of petroleum, diesel, naphtha storage, sale, transport. District Collector 30 days from the date of receipt of application. 59. Licence for Sale of Crackers District Collector 30 days from the date of receipt of application. 60. Mining Lease / Composite Licence / Non-exclusive Reconnaissance Permit. District Collector 30 days from the date of receipt of application. 61. Issue of letter of Intent in case of fresh lease (for environmental clearance – category B2-Less than 5 acres). District Collector 30 days from the date of receipt of application. 62. NOC for Soil excavation / filling. District Collector 30 days from the date of receipt of application. 63. Licensing for Auditorium / Places of Public Amusement / Performance for Public Amusement (as Applicable). District Collector 30 days from the date of receipt of application. 64. Resolution of Public Grievances. District Collector 30 days from the date of receipt of application. Health and Family Welfare Department 65. Registration for Provisional / Permanent Certificate for clinical establishment under Clinical Establishments (Registration and Regulation) Act, 2010. Director of Health and Family Welfare. 30 days from the date of receipt of application. 66. Registration under PC & PNDT Act, 1994 (Amended, 2003) (for 5 years). Director of Health and Family Welfare. 70 days from the date of receipt of application. Department of Drugs Control 67. Retail Licence under the Provisions of Drugs and Cosmetics Act, 1940 and Rules made thereunder. Licensing Authority 15 days from the date of receipt of application. 68. Wholesale Licence under the provisions of Drugs and Cosmetics Act, 1940 and Rules made thereunder. Licensing Authority 15 days from the date of receipt of application. 69. Granting of Drug Manufacturing Licence. Licensing Authority 30 days from the date of receipt of application. Food Safety 70. Grant of State Licence for Food Business. (a) First Response from Licensing Authority upon scrutiny application. [sub-clause 2.1.4 (2) of Food Safety and Standards (Licensing and Registration of Food Businesses) Regulations, 2011]. Designated Officer 15 days from the receipt of application. (b) Generation of Licence [sub-clause 2.1.6 of Food Safety and Standards (Licensing and Registration of Food Businesses) Regulations, 2011]. Designated Officer 60 days from the date of making the complete application. 71. Health NOC for Food Registration Certificate (a) Grant of FSSAI Registration Certificate, if inspection not required. [sub-clause 2.1.1 (3) of Food Safety and Standards (Licensing and Registration of Food Businesses) Regulations, 2011]. Registering Authority 07 days from the date of the application. (b) Grant of FSSAI Registration Certificate, if inspection required. [sub-clause 2.1.1 (4) of Food Safety and Standards (Licensing and Registration of Food Businesses) Regulations, 2011]. Registering Authority 30 days from the date of the application. Transport Department 72. Registration of Vehicles Transport Commissioner 2 days from the date of receipt of application. 73. Transfer of vehicle registration. Transport Commissioner 10 days from the date of receipt of application. 74. Issuing Vehicle fitness certificate. Transport Commissioner 5 days from the date of receipt of application. 75. Grant of Permit – Taxi, Maxi Cab, Omni Bus. Transport Commissioner 15 days from the date of receipt of application. 76. Goods Carriage Permit Transport Commissioner 10 days from the date of receipt of application. Commercial Taxes Department 77. Registration under GST Commissioner, Commercial Taxes. As per Central GST Act. Fire Service Department 78. Fire Licence / NOC Divisional Fire Officer 30 days from the date of receipt of application. Forest and Wildlife Department 79. Certificate of Non-Forest Land. Conservator of Forest 15 days from the date of receipt of application. 80. Letter for Distance from Forest. Conservator of Forest 15 days from the date of receipt of application. Department of Information Technology 81. Mobile Tower Approval Director of Information Technology 30 days from the date of receipt of application. Police Department 82. Movie Shooting Permission Director-General of Police. 30 days from the date of receipt of application. Registrar of Co-operative Societies 83. Registration of Co-operative Societies. Registrar of Co-operative Societies. 30 days from the date of receipt of application. Ground Water Authority 84. NOC for Water abstraction from Puducherry Ground Water Authority. Member-Secretary, Puducherry Ground Water Authority. 30 days from the date of receipt of application. Department of Civil Supplies and Consumer Affairs 85. Grant of Licence for ‘Fair Price Shops’ under the relevant Act. Director of Civil Supplies and Consumer Affairs. 30 days from the date of receipt of application. Department of School Education 86. Approvals for setting up Hostel. Director of School Education. 30 days from the date of receipt of application. 87. Approvals for setting up and operating a Play School. Director of School Education. 30 days from the date of receipt of application. 88. Registration of Schools under Right to Education. Director of School Education. 30 days from the date of receipt of application. 89. NOC for setting up of CBSE School. Director of School Education. 30 days from the date of receipt of application. Directorate of Industries and Commerce 90. Investor Facilitation Centre / Investment Promotion – Queries to be addressed. Director of Industries and Commerce. 15 days from the date of receipt of application. 91. Incentives Director of Industries and Commerce. 30 days from the date of receipt of application. 92. Procurement Director of Industries and Commerce. 30 days from the date of receipt of application. • All queries / clarification related to the application have to be sought within 7 days from the date of receipt of application, in one go. Renewals, wherever applicable in the above services, shall be issued within 7 days from the date of application, across the board. Mis-submitted applications shall be redirected within 3 days by the mis-received Authority / Officer to concerned Authority / Officer.
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