Providing of public service within the specified time limit

(1) It shall be mandatory on the part of the designated officer to provide public services to the eligible persons within the time limit as specified in the notification issued under sub-section (1) of section 4. (2) The specified time limit shall start from the date when an application is submitted by the eligible person to the designated officer or to a person subordinate to him, authorised to receive the application for providing the public service. (3) All applications received by the designated officer or the authorized person, shall be duly acknowledged by putting an inward stamp specifying the inward number, date and time of receipt of such application, on the duplicate copy of such application. (4) On receipt of an application under sub-section (3), the designated officer shall within the specified time limit; either provides the public service or reject the application. Provided that in case of rejection of the application, the designated officer shall record the reasons therefore and intimate the same to the applicant.