Bare Act
The Goa (Right of Citizens to Time-Bound Delivery of Public Services) Act, 2013
General201331 sections
This law grants citizens in Goa the legal right to receive essential public services, such as those provided by government departments and local councils, within a specific time limit. It applies to all eligible residents and the various public authorities responsible for delivering these services. The Act aims to improve administrative efficiency and transparency by holding officials accountable for any delays. If a designated officer fails to provide a service on time, the citizen can claim compensation, ensuring that government functions are timely, responsive, and respectful of the people's rights.
- 0. Preamble
- 2. Definition
- 3. Right to public services
- 4. Notification of public services and time limit
- 5. Providing of public service within the specified time limit
- 6. Appeal
- 7. Powers of Appellate Authority
- 8. Display of public services
- 9. Monitoring the status of the application
- 10. E-Governance of services through mutual understanding
- 11. Penalty for non-compliance of orders.
- 12. Penalty for not granting public service
- 13. Penalty for not deciding the appeal within the specified time
- 14. Compensation
- 15. Disciplinary Action
- 16. Rights available only to eligible persons
- 17. Disposal of files
- 18. Punishment for non-disposal of official business
- 19. Authorities to grant or reject permissions within a specified time limit
- 20. Compliance with Rules of Business
- 21. Administration of Government property
- 22. Cognisance and trial of offences
- 23. Duty of Authority to protect, etc.
- 24. Power of the Government
- 25. Reservations
- 26. Protection of action taken in good faith
- 27. Act to have over-riding effect
- 28. Power of the Government to send applications to the Appellate Authority
- 29. Bar of jurisdiction of Courts
- 30. Power to make rules
- 31. Power to remove difficulties
PDF: pending for this language.