Right to public services

(1) Subject to the provisions of this Act, every eligible person residing in the State of Goa shall have a right to public services. (2) The right referred to in sub-section (1) shall include the right to— (a) have access to the public service; (b) receive the public service within a specified time limit; (c) receive the public service in a transparent manner; (d) demand performance of duties and functions by the designated officer in accordance with the provisions of this Act; (e) hold the concerned designated officer accountable for any service deficiency in the public service; and (f) claim compensation from the concerned designated officer for his failure to provide, or delay in providing, public service provided.