section 7. Right of Appeal
Right of Appeal
The Chhattisgarh Lok Sewa Guarantee Act, 2011(1) Any person who does not receive the public service within the stipulated time limit or is aggrieved by a decision of the Designated Officer may file an appeal to the Appellate Authority within 30 days from the expiry of the stipulated time limit. (2) The Appellate Authority may condone the delay in filing the appeal if it is satisfied that the appellant was prevented by sufficient cause from filing it in time. (3) The Appellate Authority shall decide the appeal within 45 days and may order the Designated Officer to provide the service or impose a penalty. (1) Any person who is aggrieved by an order passed by the Competent Officer under this Act, shall be entitled to file an appeal before the Appellate Authority, in the manner as may be prescribed, within a period not exceeding thirty days from the receipt of the impugned order, and the Appellate Authority shall decide the appeal within a maximum period of 45 days from the date of institution of the appeal and while deciding the appeal shall follow the principles of natural justice. The order of the appellate authority shall be final and binding. (2) Every department shall notify a person not being below the rank of Competent Officer, to be the Appellate Authority for the purposes of sub-section (1). (3) A copy of the order made by the Appellate Authority, in respect of a person responsible for delivering Lok Sewa, shall be forwarded to the department having administrative or disciplinary control over such person for being maintained in the records pertaining to the work related performance of the person for taking such administrative action as deemed appropriate by them. (1) Where the first appellate authority or the second appellate authority is of the opinion that the designated officer has failed to provide service without sufficient and reasonable cause, it may impose a penalty upon the designated officer which shall not be less than Rs. 500 and not more than Rs. 5,000. (2) The designated officer shall be given a reasonable opportunity of being heard before imposition of the penalty. For the hearing of appeab filed by the aggrieved party agELinst the order pasBed by Competent Officer, each Departme~t shall nc ,tiff Appellate Officer under Section 7(2) of the , \ct · whose rank shall nc,t 'be below the rank of Competent Officc~r. Appellat1.a: officer shall decide the: appeal within a maximum time limit of 45 days, from the date of filing ap}'f !al and while disposal of appeal follow rules of natural justice. The order pei ssed by Applellate Authority shall be final and binding.
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