Appointment of Competent Officer

The State Government may, by notification, appoint a Competent Officer to oversee the implementation of the Act and ensure the delivery of public services within the stipulated time limit. Every department shall notify one or more persons, not below the rank of the person responsible for delivering Lok Sewa, as competent officer for the purposes of this Act. Any eligible person, who does not receive the public service within the stipulated time limit or is aggrieved by a decision of the designated officer, may prefer an appeal to the first appellate authority, and a second appeal may be preferred to the second appellate authority. The officer/employee authorised under the said procedure, on receipt of applications shall immediately check whether necessary documents have been annexed with the application. Application which is complete in all respect and with necessary documents shall only be entertained. Authorised officer/employee shall give acknowledgement to the applicant in Form-1, as specified in rule 4. Incomplete applications shall be returned back to applicant with a note on its incompleteness. Complete applications received on each working day, shall be produced before "Designated Officer" on the same working day for providing Lok Sewa. The officer/t'mployee e.uthorised under the said pn )Cedure, on receipt of applicationt-; shall ·immediately check whether nee essary documents have been annexed with the application. Application which is complete in all respect and v-.'1ith necessary documents shall only 1.>e entertained. Authorised. officer/employ,'!e shall give acknowledgement to the applicant in Form-1, as specified in rule 4. Incomplete applications shal.l be returned back to applicant with a note on its incompleteness. Complete applications received on each working day, shnll be produced before "Designated Officer0 on the same! working aay for providing Lok Sewa