Disconnection of water supply system and temporary suspension of water supply for certain reasons

Disconnection of water supply system and temporary suspension of water supply for certain reasons:

1. (1) The Department may disconnect the water-supply system or suspend temporarily the water-supply for the following reasons where -
   • (a) a consumer does not pay a periodical, or lumpsum monthly water consumption bill, as the case may be, for a period of three months or more; or has failed to pay any water charges to the Department for more than three months despite issuance of such bill or bills to him or her;
   • (b) a building or house to which water connection has been made remains unoccupied for such period as may be prescribed;
   • (c) a consumer has, on inquiry, been found to have resorted to tamper with or cause damage to his water-meter or to any pipe, tap, valve, or any other fittings used for supplying water;
   • (d) any pipe, valve, installations or fittings connected with the supply of water is or are out of order to such an extent as to cause such wastage of water that immediate stoppage is found necessary;
   • (e) after receipt of written notice from the Executive Engineer or Sub-Divisional Officer concerned requiring him to refrain from so doing, a consumer still continues to use the water or permit the same to be used in contravention of this Act and the Rules;
   • (f) the owner or occupier of any land, building or premises to which water supply is made refuses to admit any officer or employee of the Department duly authorised in that behalf to enter that land, building or premises for the purpose of making inspection relating to the water supply or prevents or obstructs such officer or employee from making such inspection or restoring the water supply or such other works of the department connected with the supply of water, as prescribed;
   • (g) the building or house or premises has been dismantled for reconstruction or has been destroyed by natural calamity;
   • (h) a consumer refuses to pay any water charges for the water supplied to other places through his or her water connection, if the water connection is in his or her name;
2. (2) Suspension of water supply or disconnection of water-supply connection to any house, building or premises for any of the reasons mentioned in sub-section
3. (1) shall be affected only after giving the person or consumer concerned an opportunity of being heard.
4. (3) The expenses as may be prescribed for disconnection of any water-supply-connection or reconnection of the supply of water into the same house, building or premises, if any, shall be paid by the consumer or the person concerned.
5. (4) The water supply-connection disconnected due to non-payment of water consumption charges for three months or more may be reconnected only after payment of reconnection fees including expenses met by the department towards such disconnection, if any, and of all outstanding dues to the concerned Division of the Department in the manner as may be prescribed.
6. (5) Reconnection of the water-supply-line other than those mentioned in clause
   • (a) of sub-section
7. (1) or resumption of suspended water-supply shall be done only after the Executive Engineer concerned is satisfied with the conduct of the consumer and in the manner as may be prescribed.
8. (6) Executive Engineer of the concerned Division of the Department shall reconnect the disconnected water connection only after fulfillment of the conditions as provided in sub-section
9. (4) or sub-section (5), as the case may be.