Chapter IX MISCELLANEOUS

20. No civil court shall have jurisdiction to settle, decide or deal with any question or to determine any matter which is by or under this Act required to be settled, decided or dealt with or to be determined by the Grievance Redressal Officer or the Appellate Authority.

21. Every order made by the Appellate Authority may be enforced by it in the same manner as if it were a decree or order made by a court in a suit pending therein and it shall be lawful for the Authority to send, in the event of its inability to execute it, such order to the court within the local limits of whose jurisdiction,-

1. (a) in the case of public authority not falling under clauses
2. (b) and (c), the place at which the main office of such public authority is situated; or
3. (b) in the case of an order against a public authority being a company, the registered office of the company is situated; or
4. (c) in the case of an order against any other person, the place where the person concerned voluntarily resides or carries on business or personally works for gain is situated, and

Protection of acts done in good faith 22. No suit, prosecution or other legal proceedings shall lie against any person-

1. (a) for anything which is in good faith done or intended to be done under this Act or any rule made there under; or
2. (b) delay in rendering of service or not being able to render service where such delay or inability is on account of reasonable cause beyond the control of the person responsible for delivery of the service.

23.

Power to make rules and laying of rules 24.

1. (1) The State Government may, by notification in the Official Gazette, make rules, consistent with this Act, for carrying out the purposes of this Act.
2. (2) In particular and without prejudice to the generality of the foregoing provisions, such rules may provide for all or any of the following matters, namely:-
   • (i) the manner to receive, enquire into and redress any complaints under sub-section
3. (1) of section 6;
   • (ii) the manner of acknowledgement of complaints received and particulars of receiver of complaint and time frame for redresses under section 7;
   • (iii) the time frame for redresses of grievances under sub-section
4. (1) of section 8;
   • (iv) the time frame within which the Grievance Redressal Officer shall report to the Appellate Authority under section 9;
   • (v) the other means of acknowledgement under sub-section
5. (3) of section 11;
   • (vi) the time frame for disposal of appeal under sub-section
6. (4) of section 11;
   • (vii) the time frame within which the Appellate Authority shall deliver copies of the decision to the parties concerned under section 12;
   • (viii) the time frame within which an appeal shall be made against the decision of the Grievance Redressal Officer or has not received the decision within the time under sub-section
7. (2) of section 11;
   • (ix) the manner and the time frame within which the public authority shall publish a report and other particulars for discharge of functions of the public authority under sub-section
8. (2) of section 19; and
   • (x) any other matter which is or may be provided by rules under this Act.
9. (3) Every rule made under this section shall be laid, as soon as may be after it is made, before the Manipur Legislative Assembly, while it is in session, for a total period of seven days which may be comprised in one session or in two or more successive sessions and if, before the expiry of the session in which it is so laid or the session immediately following, the Manipur Legislative Assembly agree in making any modification in the rule or agree that the rule should not be made, the rule, shall thereafter have effect only in such modified form or be of no effect, as the case may be, so however, that any such modification or annulment shall be without prejudice to the validity of anything previously done under that rule.

25.

1. (1) If any difficulty arises in giving effect to the provisions of this Act, the State Government may, by order published in the Official Gazette, make such provisions not inconsistent with the provisions of this Act as may appear to be necessary for removing the difficulty: Provided that no order shall be made under this section after expiry of two years from the commencement of this Act.
2. (2) Every order made under this section shall be laid, as soon as may be, after it is made, before the State Legislature.

26.

1. (1) The Manipur Public Services Delivery Guarantee Ordinance, 2020 (Manipur Ordinance No. 8 of 2020) is hereby repealed.
2. (2) Notwithstanding such repeal, anything done or any action taken under the said Ordinance shall be deemed to have been done or taken under the corresponding provisions of this Act.