Vidhi Codex

The Kerala Right to Public Service Act, 2025

The Kerala Right to Public Service Act, 2025

General202527 sections

The Kerala Right to Public Service Act, 2025, establishes a legal framework to ensure that citizens receive government services within a guaranteed timeframe. It mandates that public authorities notify specific services, designate officers responsible for delivery, and adhere to strict time limits. If a service is delayed or denied without valid reason, citizens have the right to appeal through a tiered system, culminating in the Kerala State Right to Service Commission. The Act empowers this Commission to penalize negligent officials and award compensation to aggrieved citizens, thereby promoting transparency, accountability, and efficiency in public administration across the state.

Start reading →Read full ActSections
  1. 1. Short title and commencement
  2. 2. Definitions
  3. 3. Right to obtain Public Services
  4. 4. Power to notify public services, special public services, stipulated time limit, designated officers etc
  5. 5. Rendering of public service within stipulated time limit
  6. 6. Provided that an application complete in all respects alongwith related documents shall be submitted inorder to obtain such service.
  7. 7. First Appeal
  8. 8. Second Appeal
  9. 9. Revision
  10. 10. Constitution of the Kerala State Right to Service Commission
  11. 11. Term and conditions of service of the Commission
  12. 12. Office, Officers and other staffs of the Commission
  13. 13. Salary, allowances and administrative expenses to be paid out of grant
  14. 14. Powers and duties of the Commission
  15. 15. Liability of the public authority to give effect to the orders of the Commission
  16. 16. Powers vested with the Commission and the Appellate Authorities
  17. 17. Developing Culture to Render Public Service
  18. 18. Display of details of public services, stipulated time limit, designated officer and appellate authority
  19. 19. Monitoring and Reporting
  20. 20. Penalty
  21. 21. Recovery of penalty and payment of compensation
  22. 22. Protection of action taken in good faith
  23. 23. Act to have overriding effect
  24. 24. Bar of jurisdiction of Civil Courts
  25. 25. Power to remove difficulties
  26. 26. Power to make rules
  27. 27. Repeal and Saving

PDF: pending for this language.