section 34
How to make complaints to the Police
The Kerala Police Act, 2011Subject to the provisions of the Criminal Procedure Code, 1973 (Central Act 2 of 1974), a complaint to the Police may be made orally or in writing or by gestures or by signals or by digital or electronic means and the concerned Police Officer is bound to take appropriate legal action thereon. (e) require equipments or other things, public or private, needed for the protection of life and property and those in possession of such articles shall give the same under the direction of the Police Officers (2) Any damage happened in pursuance of the directions given under sub-section (1) shall be deemed to be a damage by fire, disaster or accident etc., eligible for insurance coverage within the meaning of any insurance policy against fire, disaster or accident, etc and in the absence of such insurance the Government may pay to the concerned parties a reasonable amount as compensation, as may be assessed by the District Magistrate (3) Nothing in this section shall exempt any Police Officer or any member of the fire services or any Magistrate or public servant from the liability for damages caused on account of any acts done by him without reasonable grounds
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