Vidhi Codex

THE KARNATAKA SAKAALA SERVICES ACT, 2011

The Karnataka Sakaala Services Act, 2011

General201122 sections

This law establishes a right for citizens in Karnataka to receive essential government services within specific time limits. It applies to all public authorities and local bodies, requiring them to provide services listed in the schedule. The Act mandates that designated officers must deliver these services promptly, acknowledge applications, and display service details. If services are delayed or denied, the law allows for penalties and provides a clear process for filing appeals. This ensures accountability and transparency in the delivery of public utility services, reducing bureaucratic delays for the common citizen.

Start reading →Read full ActSections
  1. 0. Preamble
  2. 1. Short title and commencement
  3. 2. Definitions.- In this Act, unless the context otherwise requires,-
  4. 3. Right to obtain service within stipulated time limit.
  5. 4. Notification of services, designated officers, competent officers, appellate authority and stipulated time limits
  6. 5. Providing services within the stipulated time.
  7. 6. Monitoring the status of the application
  8. 7. E-governance of services
  9. 8. Payment of compensatory cost to the citizen
  10. 9. Liability to pay compensatory cost
  11. 10. Appointment of competent officer
  12. 11. Procedure governing fixing of liability
  13. 12. Right of appeal by the public servant.
  14. 13. The appellate authority shall be an officer not below the rank of the Deputy Secretary to Government or its equivalent rank.
  15. 14. Developing culture to deliver services within fixed period
  16. 15. Deemed service condition
  17. 16. Supplement
  18. 17. Protection of action taken in good faith
  19. 18. Bar of jurisdiction
  20. 19. Power to make rules
  21. 20. Power to remove difficulties
  22. Schedule. Schedule

PDF: pending for this language.