Penalty for not providing the service

Where second appellate authority is of the opinion that the designated officer has failed to provide service to the eligible person or has caused delay in providing the service or has provided a service which is deficient in any manner, it may impose a fine on such designated officer,—(i) of Rs. 250 for each day of such delay or Rs. 5000, whichever is less, in case of non-providing of service or delay in providing services ; and (ii) of Rs. 2000, in case of deficiency in service : Provided that before imposing such fine, the designated officer shall be given a reasonable opportunity of being heard.