The Jammu and Kashmir Public Services Guarantee Act, 2011
The Jammu and Kashmir Public Services Guarantee Act, 2011
General201118 sections
This Act establishes a legal right for citizens in Jammu and Kashmir to receive essential public services without unnecessary delays. It mandates that the government designate specific officers and set strict time limits for delivering these services, ensuring transparency and accountability. If a service is not provided on time or is deficient, applicants can appeal to higher authorities and seek compensation. By enforcing these guarantees, the law aims to improve government efficiency, reduce corruption, and ensure that citizens receive the benefits they are entitled to in a timely manner.
- 1. Short title and commencement
- 2. Definitions
- 3. Right to public services
- 4. Notification of public services and time limit
- 5. Providing of public service within specified time limit
- 6. First appeal
- 7. Second appeal
- 8. Designation of appellate authorities
- 9. Powers of appellate authorities
- 10. Penalty for not complying with orders of appellate authorities
- 11. Penalty for not providing the service
- 12. Penalty for not deciding the appeal within specified time
- 13. Compensation
- 14. Disciplinary action
- 15. Revision
- 16. Protection of action taken in good faith
- 17. Power to make rules
- 18. Power to remove difficulties
PDF: pending for this language.