10. Manner in which complaint shall be made.

4[“10. Manner in which complaint shall be made.- Complaint in relation to any goods sold or delivered or agreed to be sold or delivered or any service provided or agreed to be provided may be filed with a Divisional Forum by,-

(a) the consumer to whom such goods are sold or delivered or agreed to be sold or delivered or such service provided or agreed to be provided; (b) any recognized consumer association whether the consumer to whom the goods sold or delivered or agreed to be sold or delivered or services provided or agreed to be provided is a member of such association or not; (c) one or more consumers where there are numerous consumers having the same interest, with the permission of the Divisional Forum on behalf of or for the benefit of all consumers so interested; (d) the Government.

Explanation.- For the purposes of the section “recognized consumer association” means any voluntary association registered under the Companies Act, 1956 or any other law for the time being in force.”] provided that in such case either the permission of the