Providing services in stipulated time limit

(1) Stipulated time limit shall start from the date of receipt of application for notified service by

the designated officer or the person subordinate to him authorized to receive such applications and such application shall be duly acknowledged by him.

1. (2) The designated officer on receipt of an application under sub- section (1) shall, within the stipulated time limit, either provide service or reject the application and in case of rejection of application, shall record the reasons in writing and intimate to the applicant.
2. (3) Where a request has been rejected under sub-section (2), the designated officer, shall communicate to the person making the request,—
   • (i) the reasons for such rejection;
   • (ii) the period within which an appeal against such rejection may be preferred; and
   • (iii) the particulars of the appellate authority.
3. (4) If the designated officer does not comply with sub-section (1), then the applicant aggrieved from such non-compliance may appeal to the first appellate authority.