Vidhi Codex

Bare Act

The Delhi (Right of Citizen to Time Bound Delivery of Services ) Act 2011

General201116 sections

This Act ensures that citizens in Delhi receive essential government services within a specific time limit. It applies to government employees and local bodies funded by the Delhi government, requiring them to deliver services like those listed in the schedule. The law mandates that public servants must act promptly and provides a system for citizens to track their applications. By setting strict deadlines, the legislation aims to improve accountability, reduce corruption, and ensure that government services are delivered efficiently and fairly to the public.

Start reading →Read full ActSections
  1. 1. Short title, extent commencement and application
  2. 2. Definitions
  3. 3. Right of citizen to obtain time bound delivery of services
  4. 4. Liability of government servant to deliver services within the stipulated period
  5. 5. Monitoring the status of the application
  6. 6. E-governance of services through mutual understanding
  7. 7. Liability to pay cost
  8. 8. Payment of compensatory cost to citizen
  9. 9. Appointment of competent officer
  10. 10. Procedure governing fixing of liability
  11. 11. Right of appeal
  12. 12. Developing culture to deliver services within fixed period
  13. 13. Deemed services condition
  14. 14. Supplement
  15. 15. Power to make rules
  16. 16. Power to remove difficulties

PDF: pending for this language.