Power to make rules and laying of rules.

(1) The State Government may, by notification in the Official Gazette, make rules, not inconsistent with this Act, for carrying out the purposes of this Act. (2) In particular and without prejudice to the generality of the foregoing provisions, such rules may provide for all or any of the following matters, namely:- (i) the manner to receive, enquire into and redress any complaints under sub-section (1) of section 6; (ii) the manner of acknowledgement of complaints received and particulars of receiver of complaint and time frame for redresses under section 7; (iii) the time frame for redresses of grievances under sub-section (1) of section 8; (iv) the time frame within which the Grievance Redressal Officer shall report to the Designated Authority under section 9; (v) the other means of acknowledgement under sub-section (3) of section 10; (vi) the time frame for disposal of appeal under sub-section (4) of section 10; (vii) the time frame within which the Designated Authority shall deliver copies of the decision to the parties concerned under sub-section (5) of section 10; (viii) the time frame within which an appeal shall be made against the decision of the Designated Authority or has not received the decision within the time under sub-section (1) of section 11; (ix) the number of members of the Union Territory Appellate Authority under sub-section (2) of section 12; (x) the salary and allowances payable to the other terms and conditions of service of a member of the Union Territory Appellate Authority under section 15; (xi) to regulate the procedure for the investigation of misbehavior or incapacity of a member of the Union Territory Appellate Authority under sub-section (3) of section 16; (xii) the other matters for which the Union Territory Appellate Authority shall have power of civil court under clause (vi) of sub-section (1) of section 17; (xiii) the manner and the time frame within which the public authority shall publish a report and other particulars for discharge of functions of the public authority under sub-section (2) of section 24; (xiv) any other matter which is or may be provided by rules under this Act.