Right to Clearances and Grievance Redressal Mechanism:

(1) The State Government may by framing rules under the provisions of this Act, create a suitable Grievance Redressal Mechanism to effectively deal with the grievances filed by the applicants in relation to delay in clearances of applications. (2) Willful delay, if any, on the part of an official involved in the process of according clearance, beyond the time limit fixed under the provisions of section 18, pointed out either by the industry applicant or by the concerned Head of Department (HOD), shall attract a penalty of Rs. 1,000/-(Rupees One Thousand only), for each day of such delay, till approval is accorded or reasons of rejection or delay is furnished, subject to a maximum of Rs. 25,000/- (Rupees Twenty Five Thousand only) in any particular matter. The state government shall, by framing rules, in accordance with the provisions of law in force, prescribe a fair and reasonable mechanism of impositions of such penalty. The amount of money, so collected as penalty, shall be credited to the consolidated fund of the state.