The Rajasthan Guaranteed Delivery of Public Services Act, 2011
The Rajasthan Guaranteed Delivery of Public Services Act, 2011
The Rajasthan Guaranteed Delivery of Public Services Act, 2011 regulates the timely delivery of government services in the Indian state of Rajasthan. It applies to public authorities, designated government officers, and eligible citizen applicants. If officers fail to provide services or resolve appeals within set timeframes, citizens can appeal to higher authorities. This legislation matters because it empowers citizens by transforming administrative services into a legal right, ensuring strict government accountability through financial penalties paid directly to the applicants and disciplinary actions against negligent officials, thereby making the state bureaucracy far more transparent and responsive to everyday public needs.
- 1. Short title, extent and commencement.-
- 2. Definitions
- 3. Notification of services, designated officers, first appeal officer, second appeal authority and stipulated time limit
- 4. Right to obtain service within the stipulated time limit
- 5. Providing a service in the stipulated time limit
- 6. Appeal
- 7. Penalty
- 8. Revision
- 9. Protection of action taken in good faith.
- 10. Power to make rules
- 11. Removal of difficulties
PDF: pending for this language.