Complaint for unauthorised collection.

(1) Any driver, owner or person in charge of a mechanical vehicle aggrieved by unauthorised collection of tolls may lodge a complaint before the prescribed authority who shall, after hearing the parties, pass an order on such complaint for refund of excess payment and damages for the inconvenience suffered by such user. (2) Any person aggrieved by the order passed under sub-section (1) may, within thirty days of the communication of the order, prefer an appeal to such authority as may be prescribed who shall, after giving reasonable opportunity of being heard to the parties, pass such order as it may deem fit.