Providing services within given time limit

(1) An eligible person shall make an application to the Designated Officer for obtaining any service under the provisions of this Act. (2) The Designated Officer shall, on receipt of an application under sub-section (1), dispose of the same within the given time limit : Provided that where the Designated Officer rejects the application, he shall record the reasons thereof under intimation to the applicant. (3) Every Designated Officer shall maintain records of services applied for in such manner as may be prescribed.