Vidhi Codex

Bare Act

The KERALA STATE RIGHT TO SERVICE ACT 2012

General201213 sections

The Kerala State Right to Service Act of 2012 regulates the timely delivery of public services by government departments, local bodies, public sector undertakings, and statutory departments in the state of Kerala. It applies to all eligible citizens seeking these services and the officials designated to deliver them. This legislation matters because it empowers everyday citizens by turning public services into a legal right rather than a favor. It enforces administrative accountability by imposing strict time limits, providing a structured appeal process for delays, and penalizing negligent officers with direct fines or formal disciplinary action for failing their legal duty.

Start reading →Read full ActSections
  1. 0. Preamble
  2. 1. Short title and commencement
  3. 2. Definitions.
  4. 3. Power to notify services, stipulated time limit, designated officer etc.
  5. 4. Right to obtain services.
  6. 5. Duty of the designated officer.
  7. 6. Appeal.
  8. 7. Procedure to be followed in appeal
  9. 8. Penalty.
  10. 9. Protection of action taken in good faith.
  11. 10. Bar of jurisdiction of Civil Courts.
  12. 11. Power to make rules.
  13. 12. Power to remove difficulties.

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