Operations of the Coaching Centre

17. Operations of the Coaching Centre (1) From the date of successful registration and receipt of CCR-ID, the person operating the Coaching Centre(s) shall comply with the following conditionalities:- (a) all students currently enrolled or to be enrolled in any course of the Coaching Centre shall mandatorily register on the designated Web Portal and obtain their CED-ID. Further, each CED-ID shall be linked to the CCR-ID of the Coaching Centre; (b) Mental Health Counsellors with a valid CMC-ID, shall be engaged and their CMC-IDs shall be linked to the CCR-ID of the Coaching Centre: Provided that, a single CMC-ID shall not be linked to more than one active CCR-ID; (c) all tutors of the Coaching Centre must be registered on the designated Web Portal and their CTR-ID’s must be linked to the CCR-ID of the Coaching Centre. All tutors with their CTR-ID’s shall be prominently displayed on the official website of the Coaching Centre; (d) the monthly attendance report, progress report, assessment report or any other report as determined by the Authority, of each student enrolled in the Coaching Centre shall be shared with the concerned student and the compliance of such sharing must be submitted against the CED-ID on the Web Portal; (e) the hours of operation of Coaching Centre shall be between 06:00 AM to 09:00 PM by the Authority; (f) the number of students enrolled in each batch shall not exceed the number of seats proposed by the Coaching Centre, as mentioned in the application for registration of Coaching Centre; (g) may conduct an admission or mock test to assess the capability of the student and assist in understanding the ability of the Coaching Centre such that there are no over expectations; (h) shall not discriminate against any student on the basis of religion or race or caste or sex or place of birth during the admission process; (i) conduct periodic workshops and sensitization sessions regarding students' mental health by engaging mental health counsellors; (j) create awareness amongst students and parents regarding the pedagogy, the timeline of the course, and the facilities available in the Coaching Centre; (k) on specific requests of the student, anonymize the results of any public examination or assessment and make available counselling sessions for underperforming students; (l) clearly and prominently indicate the CED-ID and the details of the course enrolment while publishing the success of its enrolled students in any examination; (m) take written and informed consent of the student before using their name, photograph, CED-ID, testimonial or videos for advertisement, publicity and dissemination purposes; (n) carry out regular financial audits and maintain proper financial records of the Coaching Centre; (o) formulate policies related to fee payment, refund, transfer, entry and exit, allowing flexibility for students in payment of course fees and timely refund in case the student exit from the Coaching Centre during the course duration; (p) make available all its policies on the official website of the Coaching Centre and embed it in admission forms, prospectus or in any form of advertisement appropriately; (q) establish an internal toll-free number or helpline for 24 x 7 assistance in case of exigent circumstances; (r) carry out Annual Financial Audits of the Coaching Centre within 03 months of the completion of the financial year through firms of Chartered Accountants who have no interest in the affairs of the Coaching Centre; (s) upload and submit the Audited Report along with audited statements on the web-portal within the time limit as may be prescribed; (t) prepare a detailed Annual Report detailing out the activities carried out by the Coaching Centre and publish it on its website within three months of the completion of financial year for public access; and (u) undertake the implementation of orders as may be issued by the Committee or Authority. (2) Coaching Centres providing the facility of hostels, paying guests or any form or manner of accommodation to students, shall comply to the following conditionalities in addition to the conditionalities mentioned in sub-section (1): - (a) ensure that there are separate rooms for male and female students with designated male and female wardens to ensure 24 x 7 assistance to students; (b) comply fully with all the provisions for hostels in educational institutions as mentioned in the National Building Code, 2016 and as amended from time to time; (c) ensure that proper CCTV surveillance is maintained in the hostels and the backup of CCTV footages is maintained for at least 90 days; and (d) comply with any Orders as may be issued from Competent Authority from time to time.