The Bihar Right to Public Grievance Redressal Act, 2015
The Bihar Right to Public Grievance Redressal Act, 2015
The Bihar Right to Public Grievance Redressal Act of 2015 regulates how the state government handles complaints about public schemes, programs, and services. It applies to all citizens in the state of Bihar and the government departments serving them. This landmark legislation matters because it legally guarantees every citizen a timely hearing and formal decision when public welfare benefits are delayed or denied. It holds officials directly accountable by appointing redressal officers, imposing strict resolution deadlines, and penalizing negligent staff financially, thereby ensuring a much more transparent, reliable, and helpful administrative system for addressing the general public's daily welfare concerns.
- 0. Preamble
- 1. Short title, extent and commencement
- 2. Definitions.- In this Act, unless the context otherwise requires,-
- 3. Notification of Public Grievance Redressal Officers, first appellate authority,
- 4. Notification of Department wise Schemes, Programmes and Services on
- 5. Right to get opportunity of hearing and redressal on complaint within the stipulated time limit.
- 6. Establishment of Information and Facilitation Centre
- 7. Appeal
- 8. Penalty
- 9. Revision
- 10. Protection of action taken in good faith
- 11. Bar of jurisdiction of courts
- 12. Provisions to be in addition to existing laws
- 13. Power to make rules.- (i) The State Government may, by notification in the
- 14. Removal of difficulties
PDF: pending for this language.