Chapter XII GRIEVANCE REDRESSAL AND DISPUTE SETTLEMENT

39. (1) The NIRMAN Kshetra Authority shall set up a Grievance Redressal Committee comprising of three of its members and officers including a law officer of appropriate designation as may be decided by it to redress the grievances and resolve the Civil disputes originating in the NIRMAN Kshetra and its periphery.

1. (2) Any person aggrieved by the decision of the Grievance Redressal Committee may appeal to the Dispute Settlement Committee formed under section 41.
2. (3) For the purpose of deciding the dispute, the Grievances Redressal Committee and the Dispute Settlement Committee shall frame the guidelines, including the time frame in this regard and both the Committees shall follow the principles of natural justice while dealing with the grievances.

40. Notwithstanding anything contained in any law of the State of Uttar Pradesh, any dispute relating to territorial or functional jurisdiction between a NIRMAN Kshetra Authority and any local authority, if not amicably settled, shall be referred to the State Government and the decision of the State Government thereon shall be final.

41. The State Government may, by notification, form a Dispute Settlement Committee consisting of such number of members as may be specified by it, to deal with the disputes against the NIRMAN Kshetra Authority or those arising in any manner in the NIRMAN Kshetra and brought before it or those which could not be resolved or settled by the Grievance Redressal Committee.