Chapter VII APPEALS, REVISION AND GRIEVANCE REDRESSAL

1. (1) The Government shall, by notification, constitute an Appellate Authority to receive and adjudicate the appeals against the decision of the Authority with the following members, namely:—
   • (a) Secretary, Health and Family Welfare Department, (ex-officio)— Chairperson; (b)Additional Law Secretary, Law Department, (ex-officio)— Member; (c)Director of Medical Education, (ex-officio)—Member.
2. (2) Any person, aggrieved by an order of the Authority refusing to grant or renew a certificate of registration or cancelling or revising a certificate of registration or under sub-section (1) of section 27 and sub-section (1) of section 28 and section 29 may prefer an appeal to the Appellate Authority in the manner as may be prescribed within forty five days of such a decision.
3. (3) Every appeal under sub-section (2) shall be made in such form and be accompanied by such fees as may be prescribed.
4. (4) Every appeal under sub-section (2) shall be disposed of by the Appellate Authority, after giving the appellant a reasonable opportunity of being heard, within sixty days from the date of filing the appeal.

Any person aggrieved by the order of the Appellate

Authority may prefer revision before the High Court within sixty days from the date of order of the Appellate Authority.

1. (1) The Council shall set up a grievance redressal mechanism in such manner as may be prescribed, to receive complaints from the public regarding the violation of the provisions of this Act or the rules made thereunder, by any clinical establishment and shall give direction to the authority to take appropriate action on the complaints so received.
2. (2) Notwithstanding anything contained in this Act, the Council shall have the power to give direction to the Authority to review any decision and proceeding or order passed, including the imposition of penalty, by the Authority under this Act either suo motu or on any complaint and to summon any person concerned or document, in this behalf.